Article 1: object

Company: Claudia Dufrier

Head office: 38 rue de Richarville, 91410 Les Granges le Roi

Website:www.claudiadufrier.com

Email address:contact@claudiadufrier.com

 

These general conditions of sale apply to any sale made on the website.www.claudiadufrier.com

 

Date of last update 10/21/2023

 

Article 2 – Preamble

These General Conditions of Sale are concluded on the one hand between Claudia Dufrier called “the seller” and any natural or legal person making a purchase (product or service) on the websitewww.claudiadufrier.com  

 

Article 3 - Purpose

These conditions of sale aim to define the contractual relations between the seller and the buyer as well as the conditions applicable to any purchase made through the seller's site, whether the buyer is a professional or a consumer. The buyer declares to adhere to it without reservation or restriction, and no sale can be made without the acceptance by the buyer of these General Conditions of Sale. The company may occasionally be required to modify some of the provisions of these General Conditions, so it is necessary that they be re-read before each order. These modifications are enforceable as soon as they are posted online and cannot apply to contracts concluded previously.

 

Article 4 – Products and services

The products and services offered by the company are those present on the seller's website. Each product is accompanied by a description established by the seller.

They are created by Claudia Dufrier. These are downloadable audio documents, downloadable digital books in PDF format, access to videos made by Claudia Dufrier online, online training including videos, audios, PDFs and support in the form of online sessions. remote or face-to-face.

The photographs illustrating the products and services are not contractual.

 

Article 5 – Prices

The prices of products and services displayed on the site are indicated in euros, all taxes included (VAT and other applicable taxes). The seller reserves the right to modify its prices at any time. However, the prices applicable to the order are those in force at the time of confirmation of the order.

 

Article 6 – Order

Validation of the order on our website constitutes full and unreserved acceptance of these General Conditions of Sale. No order can be validated without express acceptance of these Conditions. The order will be considered validated upon receipt of payment.

The buyer who wishes to purchase a product or service must:

• Complete the identification form on which you will indicate all the requested contact details;

• Validate your order after checking it;

• Make payment under the conditions provided;

• Confirm your order and payment.

 

Article 7 – Payment terms

As part of an order on our website, the buyer has two secure payment methods. Or by credit card via the Stripe payment platform or via their Paypal account.

In both cases, your online payment transactions by credit card are completely secure. The buyer assures CLAUDIA DUFRIER that he has payment authorizations on the credit cards used to pay on the site when ordering.

No order can be validated without acceptance, without reservation or restriction, of the site's General Conditions of Sale. All orders will be validated and will take effect after payment has been received.

The seller will communicate by email confirmation of the registered order.

In the case of purchasing a downloadable product, the buyer will receive their downloadable product purchase by email automatically after their order.

If a technical problem prevents the buyer from receiving their purchase, the seller will not be held responsible. Furthermore, the seller will manually send the product to the buyer if the buyer requests it.

 

Article 8 – Right of withdrawal and refund

The downloadable virtual products and the services provided being by their nature firm and definitive, they cannot give rise to an exchange, refund or the exercise of a right of withdrawal. However, the seller undertakes to reimburse or exchange virtual products that are damaged, contain hidden defects or do not correspond to the description offered on the site.

 

Article 9 – Intellectual Property

Audio, PDF, video media and any other purchases made on the sitewww.claudiadufrier.com or belong to the company are protected by intellectual property law and copyright.

The buyer therefore acknowledges that the use he may make of the products ordered on the site must be limited to use consistent with their intended purpose, in a strictly private context. It is strictly forbidden to distribute them at the risk of incurring legal action. The buyer will be the sole user of these products, excluding, in fact, any reproduction or marketing of them.

 

Article 9 – Personal data

All personal data necessary to process an order is kept by the seller. They are necessary for the management of the buyer's order, as well as for the improvement of its products and services.

The user also authorizes the seller to use this data to establish statistics in order to improve its site, the goods and the service it offers.

The seller may also retain personal data to facilitate subsequent orders.

This information may also be transmitted to companies that contribute to these relationships, such as those responsible for fulfilling services and orders (such as Stripe or Paypal) for their management, execution, processing and payment. The seller undertakes not to disclose this information to any third party company.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.

 

Article 10 – Archiving Evidence

The Claudia Dufrier company will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized records of the Claudia Dufrier company will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

 

Article 11 – Dispute resolution and applicable law

These conditions of online sale are subject to French law. In the event of a dispute, the courts of the seller's head office have jurisdiction.

All items mentioned in these General Conditions of Sale, as well as all purchase and sale operations on the websitewww.claudiadufrier.com  subject to French law.

 

Article 12 - Termination of access rights

Claudia Dufrier may terminate the buyer's access rights to its websites, services and related products at any time, without notice, in the event of violation of the Conditions.